Frequently Asked Questions

How does the Video to Live Photo converter work?

The converter runs in your browser. You choose a source clip, the file is processed on your device, and you download an iPhone-ready result without uploading the video to our server.

Is the converter free and watermark-free?

Yes. The core converter is free to use and exports without a watermark.

Why does my converted file not animate on iPhone?

The most common causes are using the wrong setup flow in Photos, disabling the Live option on the wallpaper preview, or starting with a clip that is too long or too heavy for the device.

What file formats do your wallpapers come in?

Static wallpapers are typically delivered as high-resolution JPG or PNG files. Dynamic wallpapers and motion assets are provided in video-based formats noted on the product page.

How do I apply a dynamic wallpaper?

The setup depends on the device and operating system version. For iPhone users, our Live Photo guide covers the common Photos and Settings workflows.

How many devices can I use a purchased wallpaper on?

Personal-use purchases are intended for your own devices. If you need broader usage rights, contact support before purchase.

How do I request help, a refund, or a copyright review?

Email [email protected] with the page URL, order number if relevant, and enough detail for us to reproduce the issue. Copyright and takedown requests should also include proof of ownership.